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CREATE CONNECTED CUSTOMERS

Informedy specializes in creating interactive post-purchase content so you can identify, support and connect with the people who own your products.
Enable On-Demand Knowledge
Replace PDF manuals with searchable, media diverse product learning tools to support customers across devices.
Connect To Your Customers
Connect customers to the products they own through modern, digital, mobile and online registration best practices.
Personalize Experiences
Create happy and loyal customers with personalized digital product experiences that educate and improve engagement.
Be Responsive to Market Conditions
Remain competitive and responsive to changing market trends with rich product analytics and customer profile reports.

PUT INFORMEDY TO WORK

Creating relevant, personalized product content for all customer-facing areas of your business.

Marketing

Present customers with media-diverse content based on the products they own to improve engagement and inspire brand loyalty.

Customer  Service

Deliver 24/7 self-service digital support tools to help customers find the answer they need quickly and easily, while lowering cost of service.

Product

Track customer profiles, better establish and target buyers, measure product feature usage and collect customer feedback. 

The Importance of Customer Experience

The online experience can make the difference between customer loyalty or a customer leaving.

RISK

0
%
of customers share bad experiences with others and more than half never use a company again. (ZenDesk)

REALITY

0
%
of consumers have their worst customer experience in the digital space. (SDL)

EXPECTATION

0
%
of customers prefer a self-service approach to solve problems post-purchase. (Support.com)

Inspire Passionate Ownership

Translate your FAQs and product knowledge into helpful instructional videos like these.
Espresso Maker
Electric Stand Mixer
Baby Car Seat